Privacy Policy
At ODS, we are committed to protecting your privacy and ensuring the security of your
personal information. This privacy policy explains how we collect, use, and disclose your
information when you use our services, including instant recharge of airtime, internet data,
cable TV, electricity bill payments, WAEC & NECO PIN, airtime 2 cash conversion, and many more..
1. Information We Collect:
Personal Information:
When you sign up for an
account, we may collect personal information such as your name, email address, phone number, and
payment details.
- Transaction Information:
We collect information about your
transactions, including the type of service you purchased, the amount paid, and the date and
time of the transaction.
- Device Information: We may collect information about the
device you use to access our services, including your IP address, browser type, and operating
system.
- Usage Information:
We collect information about how you use our
services, including the pages you visit, the features you use, and the actions you take.
2. How We Use Your Information: - To Provide Services: We use your information to process
your transactions and provide the services you request, such as recharging airtime, internet
data, cable TV, and electricity bills. - To Improve Our Services: We analyze your usage patterns
and preferences to improve our services, develop new features, and personalize your experience.
- To Communicate with You: We may send you transactional emails, service updates, and
promotional offers. You can opt-out of receiving promotional emails at any time. - To Protect
Our Users: We may use your information to detect and prevent fraud, unauthorized access, or
other illegal activities.
3. Data Security: We take reasonable measures to protect your personal information from
unauthorized access, loss, misuse, or alteration. However, no method of transmission over the
internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
4. Information Sharing and Disclosure: Service Providers: We may share your information
with trusted third-party service providers who assist us in delivering our services, such as
payment processors and telecommunications companies. - Legal Compliance: We may disclose your
information if required by law or in response to a valid legal request, such as a court order or
government investigation. - Business Transfers: If we are involved in a merger, acquisition, or
sale of assets, your information may be transferred as part of that transaction.
5. Data Retention: We retain your personal information only for as long as necessary to
fulfill the purposes for which it was collected and to comply with legal obligations. We will
securely delete or anonymize your personal information when it is no longer needed.
6. Childrens Privacy: Our services are not intended for use by individuals under the age
of 16. We do not knowingly collect personal information from children. If we become aware that
we have collected personal information from a child without parental consent, we will take steps
to remove the information from our systems.
7. Changes to Privacy Policy: We may update this privacy policy from time to time to
reflect changes in our practices or legal requirements. We will notify you of any material
changes by posting the updated policy on our website or through other communication channels.
8. Contact Us: If you have any questions or concerns about our privacy policy or the way
we handle your personal information, please contact us at support{{env('APP_NAME')}}.mwb.ng/ or
call 08101820177.
By using our services, you consent to the collection, use, and disclosure of your information
as described in this privacy policy.